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Terms of service

Terms of Service

Last Updated: 10 December 2025

Welcome to ROTAI KSA. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully.

1. Acceptance of Terms

By visiting our website, purchasing from us, or using any part of our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree to these terms, you may not access or use our services.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use our website or make purchases.

3. Account Registration

When creating an account, you agree to:

  • Provide accurate and complete information

  • Keep your login credentials secure

  • Be responsible for all activity under your account

We reserve the right to suspend or terminate accounts at our discretion.

4. Products & Pricing

We strive to display accurate product information, but errors may occur.
We reserve the right to:

  • Update product details

  • Change prices without prior notice

  • Limit or cancel orders at our discretion

All prices are listed in [your currency].

5. Orders & Payments

By placing an order, you agree that:

  • You are authorized to use the payment method

  • Your payment information is valid and correct

We may refuse orders if fraud or unauthorized activity is suspected.

6. Shipping & Delivery

Shipping times and costs vary based on your location.
Delivery estimates are provided for convenience and are not guaranteed.
We are not responsible for delays caused by couriers, customs, or external factors.

7. Returns & Refunds

Our 30-Day Return Policy applies to most items.
For full details, please refer to our Refund & Return Policy.

8. Intellectual Property

All content on our website—including text, graphics, logos, images, and software—is the property of ROTAI KSA or its licensors and is protected by copyright laws.
You may not copy, reproduce, or distribute any content without our written permission.

9. Prohibited Activities

Users agree not to:

  • Use the website for illegal activities

  • Attempt to hack or interfere with site functionality

  • Upload malicious software

  • Use automated tools to scrape data

Any violation may result in account termination or legal action.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites.

11. Limitation of Liability

To the fullest extent permitted by law, ROTAI KSA is not liable for:

  • Any indirect, incidental, or consequential damages

  • Loss of data or business

  • Issues arising from the use or inability to use our website or products

Your use of our products is at your own risk.

12. Indemnification

You agree to indemnify and hold harmless ROTAI KSA, its employees, and partners from any claims related to your use of our website or violation of these Terms.

13. Changes to Terms

We may update these Terms of Service at any time. Changes will take effect immediately once posted on our website.

14. Governing Law

These Terms are governed by the laws of United Arab Emirates.
Any disputes shall be resolved in the courts of Dubai.